Online Payment Risk and How to Manage It?
Online Payment Risk: Payment risk is considered as a loss if a merchant or a company handles a high volume of payments and they fail to comply with the contract.
The blockage
of the payments as a source of fraud can be bounced back on the company. The
truth is that every payment method involves risk. If you run an online
business and process payments on your website, there is a risk involved. The major ones
are a fraud and operational risks.
There are many types of operational risks:
- Inadequate
and Failed Information Systems
- Fraud and Chargebacks
- Processing Errors
- Breaches in Internal Sources and
Control
- Commercial Disputes
- Unforeseen Calamity.
Since online
payments form the foundation for digital foundation services, an approach to
managing and regulating their risk is the first step. A
company should work for an approach for assessing the economic impact of risk from the perspectives of
customers, providers, and self.
A high level of transactional risk exists with internet
products, particularly if the lines of business are not planned and implemented
properly. That is the reason when banks underwrite for high-risk business or any
business, they always go for a check whether the business is properly planned
and implemented or not, whether its website is PCI compliant or not.
Management of Risk:
A merchant needs to have a quantitative approach about risk management to identify and manage it in online payment processing- A merchant needs to
identify the most critical risks by tying them to business processes.
- Quantify the severity of the
identified risk, if they occur
- Measure the size of the risk and evaluate the
likelihood of it, if it is to occur again.
Detailed Risk Management At A More Granular
Level:
- Understand The Risks And Train The Staff – The staff should know what risks your business may have to deal with and plan for it beforehand. Everyone in the business structure needs to understand the types of risks inherent in online payments. Establish the procedures on avoiding and solving the risks.
- Ensure Information Security – Information here includes
customer databases, buying requests, payment process Etc. It should be
made sure that Information is not leaked nor hacked into. Setup a secure
and efficient process for submitting authorization requests
over the Internet. Before you can start accepting payments online.
- Use Collective Efforts To Minimize
Losses –
You have control over most types of chargebacks and especially the ones
resulting from processing errors. A well-designed collection system can
help recover unwarranted chargeback losses.
- Display Effective Policies And
Rules –
Your website must list your privacy, shipping, return and refund policies on each
page. Customers should not be forced to search for them. This will also create
satisfaction and convenience for customers to come to the website even
more.
- Risk Evaluation – Fraud and any type of risk when occurs should
be evaluated in first priority, by this approach the business has a
guarantee of getting sound data and a planned structure to put up for
future risks.
Finally, Risk Management is focused on
the analysis and reduction of risk in various types of
activities. To know more-
We provide specialized assistance for various issues including high-risk merchant accounts, offshore merchant account, merchant account, and online payment gateway. You can contact us using the toll-free number +1 (888) 622 – 6875 or visit app.merchantstronghold.com for more detail.
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